Frequently Asked Questions
Everything you need to know about your Walker Edison furniture experience.
How can I track my furniture order?
Once your order ships, you will receive a confirmation email containing your tracking number. You can use this number on our carrier's website to monitor your delivery's progress in real-time.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items. Products must be returned in their original packaging and in unassembled condition. Please note that return shipping fees may apply.
Do you offer assembly services for your products?
Our furniture is designed for easy home assembly and includes detailed instruction manuals. While we do not provide direct assembly services, we partner with third-party providers like Angi to help you find local professional assistance.
What should I do if my item arrives damaged or with missing parts?
We take pride in our quality, but if an issue occurs, please contact our customer service team within 48 hours of delivery. We will promptly ship out replacement parts or a full unit at no additional cost to you.
What materials are used in Walker Edison furniture?
We use a variety of high-quality materials including high-grade MDF, durable laminates, solid wood, and powder-coated metal. Specific material details can be found on each product's individual listing page.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and flexible financing options through Affirm to help you style your home now and pay over time.